This video from the Whiteboard Series of tutorial videos will give you ideas on how to impress your clients. Add value to their organisation!

Once you’ve selected a franchise, the next step is to analyse it thoroughly to determine whether it is really worth buying. During pre-contractural negotiations with franchisors, prospective franchise

Anticipation is a small business owner’s greatest tool when it comes to business protection.

Preparing for particular scenarios by properly protecting a business, particularly when it comes to insura

The absolute cornerstone of your ability to persuade is the level of credibility you have with the other person. When you speak, do they believe you? Unless they do, there is no possibility that you c

One of your most important decisions when you first started your business was the legal structure under which it would operate.

Your initial decision may have been weighed by factors such as costs, s

“But the other guys charge a lower price?”

There is a lot of competition undercutting your prices these days. The number of retail stores is at an all-time high. On the Inte

When considering the vast amount of information stored on the Internet, you quickly come to appreciate the useful nature of search engines.

In a nutshell, search engines, such as AltaVista, Yahoo!, E

There are a number of ways to improve your attitude. The following are just a few.

Be approachable. Make it easy for people to talk with you and to consider you amiable.

Remember that manners are fr

Whatever type of site you are building, you will probably have at least one graphic on your site, even if it is just your company logo. If you can keep your pages to just one graphic per page, you are

New types of ads — and new kinds of advertising companies — are popping up everywhere. Resistance is futile. Or so it seems, as ever more inventive advertising start-ups, seeking to make their message