Understanding Ape Psychology in Business
Leading creativity expert Michael Michalko once wrote about the psychology behind an exp
The drawbacks of being online
The online world is not for everyone. In the rush to take advantage of the Internet, many businesses fail to take into account that like any start-up company, starting a Web site can have its drawback
Understanding the franchise interviews and negotiations
Once you’ve received all the required information from the franchisor, you will enter a preliminary negotiation stage before you sign.
This is the most critical period in your dealings with the franc
The importance of a business plan
Why do you need a business plan?
A business plan is a blueprint for maintaining or expanding a business. It can be a summary of an existing store or a method of setting down goals and strategies for
Understanding what is GST
GST is effectively a tax on final private consumption in Australia. The general rules on how it works are as follows:
It’s a tax on supplies and importations (unless input taxed or GST-free).
The importance of customer service
What exactly is Customer Service? If you had to allocate it as a separate expense in your financials, would you include it under Marketing, perhaps Advertising or even as an item in your Trading Accou
Understanding your basic insurance needs
Understanding different policies
The different policies of insurance have different wordings. It is important to distinguish between the different policies, and equally as important that you understa
Servicing your customers with guilt-free selling techniques
Employees don’t sell. They hate the idea. They don’t know how. Who could blame them? The boss blames the employee. The employee thinks the boss is a con artist. Selling, like all work, is supposed to
Should you relocate your business?
Your business location can be important, particularly for a service/retailer. Initially, you may have started your company by leasing the cheapest premises available but now you have grown and want la
Sniffing out shoplifters
Sniffing out shoplifters
When it comes to security, the biggest thorn in the retail industry’s side has to be shoptlifting.
Small business owners should have a definite policy regarding shoplifters.