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Category: Resources

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  • Resources

How to manage cash flow

April 24, 2025 IOA AdminLeave a Comment on How to manage cash flow

Even profitable businesses can go broke! The sooner you learn that when you’re out of cash, you’re out of business, the better your chances for survival will be. You need cash available to pay your bi

Resources

How to manage staff effectively

April 24, 2025 IOA AdminLeave a Comment on How to manage staff effectively

Studies have shown that it is more cost-effective for a company to retain employees than it is to hire and retrain. While there are never any guarantees an employee will stay with one particular compa

Resources

How to manage your staff effectively

April 24, 2025 IOA AdminLeave a Comment on How to manage your staff effectively

Managing staff can be a difficult task. However, staff can often be the driving force behind a business’ success. Here we look at what to consider when managing staff.

Document the position:<

Resources

How to praise your customers

April 24, 2025 IOA AdminLeave a Comment on How to praise your customers

Praise can do wonders

Expressing sincere admiration can win over all types of customers. Take these steps to pour on the praise:

Commit to giving compliments each day. Example: If you’re going to me

Resources

How to promote your business

April 24, 2025 IOA AdminLeave a Comment on How to promote your business

Sales promotion will attract new customers and clients and keep present ones, counteract competition, and take advantage of opportunities revealed by your market research.

Your promotional activities

Resources

How to raise finances and budget for your Web site

April 24, 2025 IOA AdminLeave a Comment on How to raise finances and budget for your Web site

As with any new business venture, if you do not already have sufficient capital to make the changes you will need to find the money.

Money can be raised through various means, such as borrowing from

Resources

How to raise money for your franchise

April 24, 2025 IOA AdminLeave a Comment on How to raise money for your franchise

To understand where you can go to acquire the necessary capital to start, better manage, or expand your venture, you must first become acquainted with the various types of money available, how it is g

Resources

How to hire the right person

April 24, 2025 IOA AdminLeave a Comment on How to hire the right person

What to pay your staff

Before you hire any staff, you will have to consider the cost to your business. Staff costs aren’t just how much you pay a person, it’s also items such as providing a safe work

Resources

How to deal with tough customers

April 24, 2025 IOA AdminLeave a Comment on How to deal with tough customers

You’ve heard the old adage “The customer is always right.” Well, you also know there’s an exception to every rule.

Like when a customer refuses to pay his bill, demands a full refund for merchandise

Resources

How to identify your online customers

April 24, 2025 IOA AdminLeave a Comment on How to identify your online customers

Although you already know your existing offline customers, you can never assume that your “new” online customers will have the same needs or wants as your traditional customer base.

The online custom

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