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Category: Resources

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  • Resources

Maintaining good relationships with your suppliers

April 24, 2025 IOA AdminLeave a Comment on Maintaining good relationships with your suppliers

It is often a good business practice to maintain a good rapport with your suppliers. Maintaining a healthy relationship with your supplier will, in most cases, benefit both parties financially, but it

Resources

Make ’em laugh, make ’em laugh…

April 24, 2025 IOA AdminLeave a Comment on Make ’em laugh, make ’em laugh…

Do you ever have one of those days where you wish you had joined the circus instead of starting your own business?

Well, humour could be the antidote you are looking for. In fact, research suggests t

Resources

Make your Web site deeper

April 24, 2025 IOA AdminLeave a Comment on Make your Web site deeper

Add features to keep surfers

Nielsen, the famous media ratings company, recently said there had been a big change in the way people browse the Internet. In recent months people are surfing far fewer

Resources

Making the most of your business sign

April 24, 2025 IOA AdminLeave a Comment on Making the most of your business sign

Your business sign is the most important contact between your business and much of the outside world. Usually it is the first thing a potential customer sees.

Your sign should be sufficiently bright

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Making the sale

April 24, 2025 IOA AdminLeave a Comment on Making the sale

Defining the needs of a prospect and clearly detailing the features or functions of your product or service that meet those needs are crucial to making the sale. Still, when making your sales pitch, y

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Managing customer relationships

April 24, 2025 IOA AdminLeave a Comment on Managing customer relationships

You know the drill: Go through the checkout line at the supermarket and whip out one of the several hundred plastic cards in your wallet so the checker can scan it for your extra-special “club savings

Resources

Managing your petty cash

April 24, 2025 IOA AdminLeave a Comment on Managing your petty cash

We do not yet have a completely cashless society. This is unfortunate for business owners, because managing petty cash is time consuming and often prone to error – out of all proportion to the amount

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Managing your promotional and advertising costs

April 24, 2025 IOA AdminLeave a Comment on Managing your promotional and advertising costs

Nearly every business needs to promote itself to attract customers because few can rely entirely on word-of-mouth, passers-by and referrals.

Obviously, it pays to promote a business, especially just

Resources

Market benefits, not features, to see bottom line results!

April 24, 2025 IOA AdminLeave a Comment on Market benefits, not features, to see bottom line results!

There isn’t a business owner in the world who hasn’t wrestled with the features vs benefits dilemma tossed at them by well-intentioned marketing gurus. The funny thing is, as critical as the concept m

Resources

Market your service as well as your products!

April 24, 2025 IOA AdminLeave a Comment on Market your service as well as your products!

A service does not exists when you buy it. If you go to a hair salon, you cannot touch or try out a new haircut before you buy it. You order it. Then you get it. As a result, you have to market not on

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