There are a number of suspicious behaviours which can help highlight a potentially fraudulent act by a customer using a credit card. Knowing what to look for is important.

Watch out for large orders

Sniffing out shoplifters

When it comes to security, the biggest thorn in the retail industry’s side has to be shoptlifting.

Small business owners should have a definite policy regarding shoplifters.

Good financial management is the key to maximising profitability. And for that you need good accounting and business systems.

Recording your financial transactions accurately becomes more of a challe

Don’t take rejection too hard! At no time are you more likely to be rejected than when you try to sell something – especially if you’re making cold calls.

All the prospect has to do to get rid of you

A sales pitch, delivered over the telephone, is definitely different from one given face to face. But it is not necessarily less effective.

In fact, there are many advantages to making a sales pitch

When you start your business, get ready for certain unavoidable expenditures. From renting office space and leasing equipment to purchasing pens, paper and computer disks, smart entrepreneurs carefull

When was the last time you were rewarded for your accomplishments? How about the last time you rewarded the people you employ? “Promotion” is a vital key to building your business, yet it’s talked abo

You know the stories: There’s the legendary tale of a Nordstrom clerk who refunded the price of a customer’s tires, even though Nordstrom doesn’t sell tires.

And who could forget the one about a Midw

A water bearer in India had two large pots, each hung on each end of a pole which he carried across his neck. One of the pots had a crack in it, and while the other pot was perfect and always delivere

As franchising has grown, its personality has evolved but its essential structure and purpose have stayed intact.

Primarily, franchising fills the gap between two business parties, allowing them to m