Grant has had over 20 years’ experience in the Tourism & Hospitality industry and is considered a thought leader, regularly advocating for increased professionalism, skills and training to improve the industry. He is the CEO & Founder of Australian Luxury Escapes, a highly successful company that he founded 15 years ago. Grant’s expertise covers the breadth of the industry including customer service & retention, operational, distribution and sales and marketing strategies. He works with Business Owners across the country in educational and advisory programs helping them to improve their market share and growth.