If you delegate you will get 5 times more done in the workplace.

Have objective in mind to a build a business to always be sold and always need put a value on your company.

The key is getting the business model right and then roll it out with the people that are going to drive the business.

Doubling a business is a realistic goal and planning is useful for this process. For each area of the business brake down the plan into a simple one page plan.

Advice on Success Factors-Strategic Goals

Developing a company vision and clear goals will take the business forward.Having a system in place retains all information incase a key staff member moves on from the company.

You must involve all management team and people in the organisation in the strategic planning process.

Job descriptions should not so much focus on staff. It should explain to staff how they should perform and that is going to be measured. When staff understand the expectation then they can understand

Success story on Systems and Workflow with TOYOTA.

Customer service is everyone’s business.