Creating a strategic plan for your business is often the hardest part of drawing up your business plan, but the discipline of doing so will give you a greater understanding into your business.

Your p

Unfortunately, there may come a time where a business dispute will arise. This can be a dispute with a customer or supplier, including contractual disputes through to problems with business associates

Do you have a budget – and what relationship was there between the previous year’s budget predictions and last year’s outcome? Drawing up a budget is often the best way of controlling or monitoring co

It is difficult to say what customers want because they are all individuals, but what you can find out is what they expect.

There is always a certain level of service a customer will expect. Their ex

E-mail can be an effective way of attracting repeat custom to your Web site and a relatively cheap marketing tool. Perhaps your e-mail could take the form of a monthly newsletter, containing details o

Your first and most crucial task before going online is to identify what you want to achieve. Unless you have carefully thought this through, you will expend a large amount of time and money on unnece

The most important goal of a radio or television commercial is to get the audience’s attention so that they can participate in the commercials. Good radio and television advertising uses simple, clear

Look at your products

Before you create your Web site, you must have something to offer your customers. Unfortunately, selling online is not as simple as merely offering your existing products and se

Feel as if you are doing everything possible to boost your bottom line but it remains stagnant? Well, it may be time to ask yourself some important business questions.

1. Are you leaving your toilet

How important is a good sense of humour to your sales success? The answer to that lies in the old entertainment adage, “funny is money.”

That is not to imply that you should be loud, raucous, insensi