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Category: Resources

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What is a franchise operations manual?

April 24, 2025 IOA AdminLeave a Comment on What is a franchise operations manual?

The operating manual furnished by most companies will provide you with the knowledge you need to operate that business. It’s a good reference book for you as it establishes the rules, standards and sp

Resources

What to consider when planning for future investments

April 24, 2025 IOA AdminLeave a Comment on What to consider when planning for future investments

No matter how well you evaluate proposed capital investments, your investment decisions will be based on estimates about future net cash flows.

As there is always an element of risk involved, you sho

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What is linking and framing?

April 24, 2025 IOA AdminLeave a Comment on What is linking and framing?

Links are a fundamental thread to the Internet and the way users find information. Without links, it would be difficult to navigate your way through the masses of information stored on the Internet.

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What to consider when setting up sales alliances

April 24, 2025 IOA AdminLeave a Comment on What to consider when setting up sales alliances

 

There are other options available when it comes to selling your product/service in addition to extra sales staff.

One is to set-up “sales alliances”. If you are wanting to boost your sales an

Resources

What is marketing and how it benefits you

April 24, 2025 IOA AdminLeave a Comment on What is marketing and how it benefits you

What’s the difference between marketing and sales

Marketing is the process of product and service planning, pricing, promotion, and the distribution of those products and services in order to create

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What to do in the event of an accident or incident

April 24, 2025 IOA AdminLeave a Comment on What to do in the event of an accident or incident

 

Accidents happen when you least expect them. That is why they are called “accidents” and there will always be a criminal element in society who believe the easiest way to obtain the goods they

Resources

What is Succession Planning?

April 24, 2025 IOA AdminLeave a Comment on What is Succession Planning?

What is Succession Planning?

Succession Planning is the process of identifying the people and process changes that are needed to transition the business from old owners or ma

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What makes a good customer?

April 24, 2025 IOA AdminLeave a Comment on What makes a good customer?

We all know that the “customer is always right” but few business owners realise that there are customers that are just wrong. They are wrong because, believe it or not, they can actually harm your bus

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What are the main online customer concerns?

April 24, 2025 IOA AdminLeave a Comment on What are the main online customer concerns?

Security and privacy are at the top of the list when it comes to customer concerns about going online and using their credit cards. Of course, it is up to you to address these concerns. The way to do

Resources

What are the common mistakes to avoid when starting a business?

April 24, 2025 IOA AdminLeave a Comment on What are the common mistakes to avoid when starting a business?

It is a good idea have at least one external mentor who you can turn to from time-to-time to get second opinions on your strategies and directions.

This is particularly useful as they don’t work in y

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