The operating manual furnished by most companies will provide you with the knowledge you need to operate that business. It’s a good reference book for you as it establishes the rules, standards and sp

No matter how well you evaluate proposed capital investments, your investment decisions will be based on estimates about future net cash flows.

As there is always an element of risk involved, you sho

Links are a fundamental thread to the Internet and the way users find information. Without links, it would be difficult to navigate your way through the masses of information stored on the Internet.

There are other options available when it comes to selling your product/service in addition to extra sales staff.

One is to set-up “sales alliances”. If you are wanting to boost your sales an

What’s the difference between marketing and sales

Marketing is the process of product and service planning, pricing, promotion, and the distribution of those products and services in order to create

Accidents happen when you least expect them. That is why they are called “accidents” and there will always be a criminal element in society who believe the easiest way to obtain the goods they

What is Succession Planning?

Succession Planning is the process of identifying the people and process changes that are needed to transition the business from old owners or ma

We all know that the “customer is always right” but few business owners realise that there are customers that are just wrong. They are wrong because, believe it or not, they can actually harm your bus

When it comes to marketing, the most important thing you can do is to work out what makes you special and then focus on this to promote your business. Look for that crucial element that encourages you

Five things you and your employees should never say to a customer:

“It’s been so crazy/busy around here.” Often used as an excuse for a delay or mistake, it may leave your customers wondering whether